Scott Xu (Xu Zhihao)

Product Manager & Journey Lead — AI-Powered Client Onboarding

Own the end-to-end design and delivery of a Flowable-based workflow orchestration platform for client onboarding, integrating multiple AI agents into a unified journey.

• Own the end-to-end design and delivery of a Flowable-based workflow orchestration platform for client onboarding, integrating multiple AI agents (source-of-wealth analysis, name screening) into a unified journey.
• Platform scope spans all client onboarding journeys bank-wide; leading delivery from concept through active build toward production launch.
• Built internal AI agents with Microsoft Copilot for BRD drafting and compliance checks, adopted by 99+ internal users.
• Bridge business, compliance, and engineering stakeholders to translate regulatory requirements (KYC / CDD) into agentic product design in a strictly governed environment.

Senior Project Manager & Migration Stream Lead

Strategic Migration Lead for UBS / CS Integration, managing data migration streams and process re-engineering.

• Turned around a distressed Client Static Data migration stream: rebuilt team cadence with Agile stand-ups across 10+ cross-functional members, delivering 4 consecutive successful migration waves.
• Engineered complex SQL analyses to independently resolve data fallouts, reducing reliance on IT and accelerating decisions.
• Re-engineered a redundant reconciliation process, cutting processing time by 30%.
• Led the APAC integration workstream migrating 25,000+ Wealth Management clients within a critical 3-month window.
• Developed Python automation for pre-migration data cleansing / validation (KYC, identity, address) across massive datasets.
• Spearheaded Compliance & Risk system optimization for the COO office, balancing regulatory rigor with user experience.

Senior Management Consultant / PMO Lead

Led PMO and consulting engagements for investment platform transformations and workflow design.

• Led PMO for a $6M+ investment platform transformation: 150+ resources, 100+ deliverables, senior leadership reporting.
• Led 17 offshore resources across Data Management, Trade Management, and Reporting; designed governance framework and incident-management operating model.
• Boosted data comparison efficiency by 75% with self-developed automation tools.
• Designed 6 investment trading workflows spanning Equity, Bonds, FX, ETD, and Funds.

Testing Lead & Banking System Specialist

Supported banking system upgrades and led testing and localization of client onboarding workflows.

• Supported 10+ banking system upgrades; on-site “Floor Runner” in Zürich supporting Client Advisor teams during critical rollouts.
• Localized client onboarding workflows (KYC, ALM, account opening); E2E testing across Investment Suitability, Risk, and Compliance.
• Built test automation improving effectiveness by 90% — earned the CEO Award.

AI-powered bilingual lateral-thinking puzzle game, live on the iOS App Store

personal data platform with plugin-based parsers and interactive dashboards, in production

Master of Business Administration

B.Sc. · Computer Science

PMI